Support

Installation

Where can I download MockSnap?

MockSnap is rolling out on Google Play. The iOS version is coming soon to the App Store. The store buttons on this site will open the official listing as soon as each one is live.

Which Android versions are supported?

Android 7.0 (API 24) and newer, targeting Android 16 (API 36).

Is MockSnap available on iOS?

Not yet. iOS is coming soon. This site will link to the App Store listing when it is available.

Using the editor

How do I add a screenshot to a device frame?

Add a frame from the Frames tool and choose a screenshot, or select an image on the canvas and use Wrap in frame. You can replace the screenshot later from the frame options.

How do I import a font?

Open Settings, Assets, Fonts, Import, or tap Import font in any font picker. MockSnap accepts .ttf and .otf files. Only import fonts you have permission to use.

Why is my export watermarked?

The watermark is on by default. You can turn it off in Settings, Monetization, Watermark exports and customize the text.

Where are my projects saved?

In MockSnap's private storage on your device. There is no cloud sync. Exports are saved to your gallery when you choose to export.

Data and privacy

How do I delete my data?

Delete individual projects and brand kits inside the app, or use Settings, Danger zone, Reset all local data. Uninstalling MockSnap also removes its private storage.

Does MockSnap collect anything?

The current version does not collect personal data. Future releases may add analytics or advertising, and any change will be disclosed before it is enabled. See the privacy policy and the data safety statement for details.

Reporting a problem

If something looks wrong, send a screenshot and the steps that led to it. Reproducible bug reports are the fastest way to get a fix. Feature requests are welcome too.

Publisher: The Go Web · thegoweb.com